Our Frequently Asked Question (FAQ) Page allows you to quickly understand how we provide our dog walking and pet sitting services.
If you need to understand the details or indeed seek reassurance about points that are important to you or your furry loved ones, then you will find the answers in here!
What happens if they get sick whilst they are with you on a walk/you are staying with them whilst we are away?
We will always ask your permission when registering you with us for the first time to make decisions on your behalf to take the animal to the vets if we feel it necessary. Naturally we will always try to contact you first should the situation arise. However, if the matter is urgent and we cannot reach you, we will take the animal to the vets, even for an emergency appointment out of hours if the situation is of great concern.
We handle many types of pets throughout a day and we enter many differing houses.
In order to minimise the risk of Cross Contamination, we operate a strict procedure within the team.
All staff have hand santiser in their vehicles. Every time they move from one location to another to pick up a new pet, they sanitise their hands.