Our Frequently Asked Question (FAQ) Page allows you to quickly understand how we provide our dog walking and pet sitting services.

If you need to understand the details or indeed seek reassurance about points that are important to you or your furry loved ones, then you will find the answers in here!

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Pricing

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What are your payment terms?

  • Payment is accepted by cash or electronic balance transfer.
  • Account to be paid is Lloyds Bank, Sort Code: 30-92-92, Account:34937668
  • One off bookings are paid on the day the service is completed by Paws Claws and More.
  • Regular bookings (EG 3 dog walks a week) are to be paid weekly on a Sunday or before this day.
  • Non-Payment will result in the services being stopped for you and your pets.
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What is your cancellation policy?

The following cancellation charges apply:

  • All Services
    • If we are unable to access your property through no fault of our own. The cancellation fee will be 100% of that day’s service.
  • Solo Scouting Missions
    • Cancellations on the day of the booking will incur a charge of 50% of that day’s service.
  • Squadron Patrols
    • If you cancel your booking within 24 hours of the start time, you will be charged 50% of the amount
  • Admiral’s Adventures
    • If you cancel your booking within 48 hours of the start time, you will be charged 100% of the amount
  • Pet Sitting
    • Cancellation of your booking within 48 hours of the start time, you will be charged 50% of that day’s service.
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